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Client Survey

Company:* Phone:*  Email:*
At Cable Ways we strive to provide our clients with the best possible products and service, in order for us to improve we need feedback on how we are doing and where we can improve.

1) Considering your experience with us, how likely would you be to recommend our company to a friend or colleague?(0 is not at all likely, 10 is extremely likely) *

Not at all likely

Extremely likely

0

1

2

3

4

5

6

7

8

9

10

                       

2) How often do you typically use the product? *
Once a year
Daily
Weekly
Once a month
Every 2-3 months
2-3 times a year less often
Do not use
3) How did our product perform? *
  Miserably Somewhat Satisfactory Very Satisfactory Delightfully
Overall quality
Value
Purchase experience
Installation
Use experience
After purchase service (warranty, repair, customer service etc)

4) What do we need to do in future to score a 9 or 10?

5) What did we do really well?

6) What can we do to be even better?

7) Considering the work you have coming up is there anything else that Cable Ways could assist you with?

8) Is there anyone else that you can suggest that we should contact about our services?